Our Guarantee & Warranty - CleanRun Air Duct Cleaning Irving

The CleanRun Air Duct Cleaning Irving Guarantee

When we say we stand behind our work in Irving, we mean something you can hold in your hand. Every job starts with a written price and ends with a documented photo record of every duct run, delivered before we leave your driveway. Our 365-Day Done Right Promise means if the work isn’t right, we make it right - backed in writing on every job, not subject to manager approval or hidden behind a phone tree. Tomas Reyes, Owner of CleanRun Air Duct Cleaning Irving, established this standard in 2013 because a guarantee that requires a customer to argue for it isn’t a guarantee at all.

Call (682) 297-4068

What’s Covered

• Workmanship on every duct run. We photograph the inside of every duct run before and after cleaning, so you can verify the debris removal yourself - a practice we’ve held since our first job in 2013, not a marketing afterthought.
• Parts and equipment handling. Our crews use professional-grade equipment from Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, and Guardsman - brands you can look up independently - and we treat your registers, plenum (the main distribution box for your HVAC air), and surrounding finishes with the same care we’d use in our own homes in Las Colinas or Valley Ranch.
• Cleanup after the job. Negative-pressure extraction (a vacuum system that pulls debris out while containing it) means dust doesn’t migrate into your living space during the work, and we leave floors and surfaces as we found them - documented in the photo record if there’s ever a question.
• On-time arrival with named technicians. Haven Standard Clause 3: Verified Crews means your technician is background-checked, uniformed, and identified by name before arrival - no surprises, no unvetted subcontractors.
• Honest, upfront pricing with no exceptions. Haven Standard Clause 1 requires a written price before any work starts, every time, on every job, before a single panel comes off your system. The phrase “call for a quote” does not exist in this brand.

Our Satisfaction Promise

If something about the job isn’t right, you don’t need to mount a case. You call (682) 297-4068, speak to a live person - we answer calls 24/7 - and we return to make it right under our 365-Day Done Right Promise. This is a written guarantee included with your job record, not a policy that disappears into a manager’s discretion. The same photo record that proves we did the work also proves whether we need to return - the before-and-after images of every duct run leave little room for dispute about what was or wasn’t accomplished.

We’ve applied this promise across more than 52,000 homes since 2013. In Irving’s climate, where summer humidity pushes mold risk and winter heating cycles bake dust into duct walls, the standard for “clean” needs to be visible, not assumed. The photo record is your evidence. The written guarantee is our accountability. And the flat price you agreed to before we started - no per-vent add-ons, no post-inspection upsells - is the only price you’ll pay, even if we need to come back.

Before

After

Licensed & Insured Backing

Licensing and insurance are the floor, not the ceiling, but they’re the floor most homeowners never think to check until something goes wrong. CleanRun Air Duct Cleaning Irving operates as a licensed and insured contractor - the credentials that let us pull permits if your duct repair or sealing work requires them, and the coverage that protects your property if an accident happens on the job. We’re independently owned and operated under the Haven Standard, not a franchise, which means Tomas Reyes answers for every crew decision directly.

The real protection, though, is procedural. Background-checked technicians. Written scopes before work begins. Photo documentation of every duct run. A flat price per system agreed in writing. These aren’t marketing layers - they’re the operational habits that prevent the problems insurance is designed to cover. When you hire a duct cleaner in Irving, you’re letting strangers into your HVAC system with tools powerful enough to damage flex duct or dislodge old asbestos tape if handled carelessly. Our licensing proves we’ve met state requirements. Our insurance covers the edge cases. Our process - Haven Standard Clause 1 through Clause 6 - is what keeps those edge cases from happening in the first place.

We also offer a Free Second Opinion on any written estimate. Bring a competitor’s quote; we’ll put our number next to it in writing, with the same flat-price structure and photo-record deliverable spelled out. No charge, no obligation. It’s a useful check against the lowball teaser that balloons once the van is in your driveway - a pattern we’ve seen repeatedly in the Irving market, especially with mailer coupons that quote a per-vent rate that never matches the final invoice.

What You Receive After Every Job

Your job record includes three concrete deliverables: the written price agreement signed before work started, the 365-Day Done Right Promise in writing, and the documented photo record showing the interior of every duct run before and after cleaning. These aren’t available on request - they’re standard, included on every visit, part of the job. In twelve years of operation, we’ve learned that a guarantee customers have to remember to ask for isn’t one. We put it in their hands before we leave.

Call (682) 297-4068 for questions about our guarantee, or to schedule service with a written quote delivered upfront.

Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Irving, serving Irving since 2013.